Privacy Policy

This Privacy Policy explains how Austin Randall, doing business as OUT Local™ (“OUT Local,” “OUT,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects information when you use the OUT Local website, mobile application, forms, communications, and related services collectively referred to as the “Service.”

By using the Service, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service or provide personal information to us.

1. About OUT Local

OUT Local is a discovery platform that helps people find LGBTQ+ events, performers, venues, businesses, organizations, and community spaces.

The Service may include event listings, venue profiles, performer profiles, maps, recommendations, favorites, follows, attendance history, city passports, community submissions, promotional placements, and links to third-party ticketing or venue websites.

2. Information We Collect

The information we collect depends on how you interact with the Service and which features you use.

A. Account information

When you create or manage an account, we may collect:

• Your name or display name;

• Email address;

• Password or authentication credentials;

• Profile photograph;

• Username;

• City, state, or general location;

• Pronouns or other profile information you voluntarily provide;

• Account preferences; and

• Communications and notification preferences.

Passwords may be processed and stored in protected form by our authentication service provider. We do not have access to your plain-text password.

B. Profile and activity information

When you use the Service, we may collect information about how you interact with it, including:

• Events, performers, or venues you view;

• Events, performers, or venues you save or follow;

• Favorites and personalized selections;

• Events you indicate that you attended;

• Venue visits or city-passport activity;

• Search terms, categories, filters, and preferences;

• Information you submit to correct or update a listing;

• Content you share with friends through available features; and

• Your interaction with recommendations and sponsored listings.

Using OUT Local does not necessarily reveal a person’s sexual orientation or gender identity. However, activity involving LGBTQ+ events, performers, venues, and community spaces may reveal or allow someone to infer sensitive interests or characteristics.

We do not require you to disclose your sexual orientation or gender identity. We do not assign or publicly display a sexual-orientation label based on your use of the Service.

C. Location information

With your permission, the mobile application may collect or process device location information to:

• Show events and venues near you;

• Center the map around your location;

• Select your current city;

• Calculate approximate distance; and

• Provide location-based recommendations.

Depending on the permission you choose, location information may be approximate or precise.

You can deny or withdraw location permission through your device settings. Some nearby-discovery features may not work properly without location access.

We do not publicly display your precise device location to other users.

D. Venue, performer, and event submissions

When you claim a venue or performer profile, request a new listing, submit an event, or update existing information, we may collect:

• Legal and professional names;

• Stage or business names;

• Job title or relationship to a venue or performer;

• Email address and telephone number;

• Business address;

• Booking or professional contact information;

• Websites and social-media usernames;

• Biographies and descriptions;

• Event details and ticket links;

• Venue categories and performer categories;

• Photographs, videos, logos, event artwork, and promotional files;

• Information regarding your authority to submit the claim;

• Electronic agreement to applicable authorization terms; and

• Other information included in your submission.

Some submitted professional information may be displayed publicly as part of a venue, performer, organization, or event listing. Private verification information, such as a legal name, private telephone number, or internal correspondence, will not be publicly displayed unless you specifically request or authorize it.

E. Communications

When you contact us, we may collect:

• Your name and contact information;

• The contents of your message;

• Attachments or screenshots;

• Support, correction, copyright, or removal requests;

• Survey or feedback responses; and

• Records of our communications with you.

F. Device and usage information

We and our service providers may automatically collect:

• Internet Protocol address;

• Browser type;

• Device type and operating system;

• Device or application identifiers;

• App version;

• Referring and exit pages;

• Pages and screens viewed;

• Features used;

• Dates and times of access;

• General geographic area derived from an IP address;

• Crash reports;

• Performance and diagnostic information;

• Security logs; and

• Cookie or similar technology information.

G. Information from public and third-party sources

We may obtain venue, performer, organization, and event information from:

• Publicly available websites;

• Public social-media pages;

• Venue and performer calendars;

• Event organizers and promoters;

• Ticketing platforms;

• Community submissions;

• Business directories;

• Partner organizations; and

• Other lawful public sources.

A venue, performer, organizer, or rights holder may contact us to request a correction, claim, update, or removal.

3. How We Use Information

We may use information to:

• Create and manage accounts;

• Provide maps, listings, profiles, recommendations, and discovery features;

• Personalize content based on your selected city, favorites, follows, and activity;

• Verify venue, performer, organization, and event submissions;

• Review and publish submitted materials;

• Maintain accurate event and listing information;

• Process corrections, content removals, and account-deletion requests;

• Communicate about accounts, claims, events, support, and security;

• Send notifications that you request or permit;

• Respond to questions and feedback;

• Analyze how the Service is used;

• Improve features, accessibility, performance, and design;

• Detect fraud, spam, abuse, unauthorized access, and security threats;

• Enforce our Terms of Use and Community Guidelines;

• Protect users, performers, venues, OUT Local, and the public;

• Comply with legal obligations and valid legal requests; and

• Establish, exercise, or defend legal claims.

We may also use aggregated or deidentified information for analytics, planning, research, reporting, and improvement. We will not attempt to reidentify information that has been properly deidentified except to test whether our deidentification methods are effective.

4. Sensitive Information and LGBTQ+ Privacy

We recognize that a person’s use of OUT Local may involve information that is private or sensitive.

We do not sell information about the LGBTQ+ events, performers, venues, organizations, or content you view, follow, save, or attend.

We do not use or disclose information that reveals or could be used to infer sexual orientation, gender identity, precise location, or LGBTQ+ community participation for third-party cross-context behavioral advertising.

We do not disclose individual attendance history, favorites, follows, or precise location to venues, performers, advertisers, or other users unless you expressly direct us to share specific information.

We may use your activity within OUT Local to personalize your experience—for example, recommending events similar to those you saved—but this personalization occurs for the purpose of providing the Service and not to assign a sexual-orientation label to you.

5. How We Disclose Information

We may disclose information in the following circumstances.

A. Service providers

We may provide information to companies that help us operate the Service, including providers of:

• Website hosting and forms;

• Cloud databases and storage;

• Authentication;

• Email delivery;

• Analytics;

• Maps and location services;

• File storage;

• Customer support;

• Security and fraud prevention;

• Error monitoring; and

• Application hosting and distribution.

Current core providers may include Squarespace and Supabase. Apple, Google, mapping providers, email providers, and other vendors may process information when you use their related features.

These providers are permitted to process information only as reasonably necessary to perform services for us, subject to their agreements and applicable law.

B. At your direction

We may disclose information when you request or authorize it, including when you:

• Make information public on a profile;

• Submit an event, performer profile, or venue listing for publication;

• Share content through another application;

• Follow a third-party ticketing link;

• Ask us to connect you with a venue, performer, or organizer; or

• Otherwise direct us to disclose information.

C. Public listings

Professional and promotional information submitted for publication may be displayed publicly, including:

• Stage or business names;

• Public biographies;

• Profile and venue photographs;

• Event information;

• Social-media links;

• Websites;

• Public booking information; and

• Venue addresses and hours.

Do not include private information in a field intended for public display.

D. Legal, safety, and enforcement purposes

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, a subpoena, court order, or lawful governmental request;

• Protect the rights, property, security, or safety of OUT Local or another person;

• Investigate suspected fraud, abuse, harassment, infringement, or unlawful activity;

• Enforce our agreements and policies; or

• Respond to an emergency involving a credible threat of harm.

E. Business transfers

Information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or transfer of all or part of the Service.

A successor must handle personal information consistently with this Privacy Policy unless users receive notice of a materially different practice as required by law.

F. With consent

We may disclose information for another purpose after providing notice and receiving your consent where required.

6. Selling and Targeted Advertising

OUT Local does not sell personal information for money.

OUT Local does not sell or share sensitive information concerning sexual orientation, LGBTQ+ interests, precise location, private communications, or account activity for targeted advertising.

OUT Local may offer sponsored or featured listings. A sponsored placement may be selected according to contextual factors such as city, date, event category, or the page being viewed. Sponsored placement does not give the sponsor access to an individual user’s private profile, precise location, attendance history, favorites, or follows.

If our advertising practices materially change, we will update this Privacy Policy and provide any notices, consent choices, or opt-out methods required by law.

7. Cookies and Similar Technologies

Our website and service providers may use cookies, local storage, pixels, software-development kits, and similar technologies to:

• Keep the Service functioning;

• Remember preferences;

• Maintain sessions;

• Prevent fraud and abuse;

• Measure website and app performance;

• Understand how features are used; and

• Diagnose errors.

You may be able to control cookies through your browser, device settings, or any cookie-preference tool made available on the website.

Disabling some technologies may affect Service functionality.

8. Analytics

We may use analytics providers to understand broad usage patterns, such as which pages or features are used, how users navigate the Service, and whether errors occur.

We will configure analytics to limit the collection of personal information where reasonably possible. We will not intentionally send private messages, uploaded files, precise location, or information expressly identifying sexual orientation to an analytics provider.

9. Push Notifications and Email

With your permission, we may send push notifications about saved events, followed performers, venue updates, recommendations, account activity, or other Service features.

You can disable push notifications through your device settings.

You can unsubscribe from promotional email using the unsubscribe link in the message. You may continue to receive necessary account, security, verification, legal, or transactional communications.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the Service, resolving disputes, maintaining security, enforcing agreements, and complying with legal obligations.

Our general retention practices are:

• Account information: retained while your account is active and for a limited period after deletion to complete the deletion process;

• Favorites, follows, history, and profile activity: retained while connected to an active account and deleted or deidentified when the account is deleted, subject to lawful exceptions;

• Venue and performer verification records: retained for as long as reasonably necessary to document authorization, resolve disputes, and maintain accurate listings;

• Published listings: retained while relevant, unless corrected, archived, or removed;

• Support and legal communications: retained for as long as reasonably necessary to respond, document the request, and protect legal rights;

• Security and diagnostic logs: generally retained for a limited operational and security period;

• Uploaded files: retained while needed for the listing or authorized use; and

• Backups: deleted or overwritten according to our normal backup cycle.

When information is no longer needed, we will delete, deidentify, or securely dispose of it, subject to technical limitations and lawful retention requirements.

Before publishing, establish an internal schedule with actual periods—for example, 90 days for backup deletion and 12 months for security logs—and update this section when those periods are finalized.

11. Account and Data Deletion

You may request deletion of your account and associated personal information:

• Through the account settings inside the app, when available;

• Through our Manage Your Data page at /manage-your-data; or

• By emailing hello@outlocal.com.

We may need to verify your identity before processing a deletion request.

When an account is deleted, we will delete or deidentify information associated with it unless retention is reasonably necessary for:

• Legal compliance;

• Security or fraud prevention;

• Establishing or defending legal claims;

• Completing a transaction requested by you;

• Protecting another person’s rights or safety; or

• Maintaining a record of content authorization or copyright disputes.

Deleting an account may not automatically remove public venue, performer, organization, or event information that is independently available from public sources or authorized by another rights holder. You may separately request review or removal of a public listing.

Google requires account-based apps to provide both an in-app deletion option and an external web route, so keep /manage-your-data as a publicly accessible page when accounts launch.

Deletion can take up to 30 days.

12. Your Privacy Choices and Rights

Regardless of where you live, you may contact us to request that we:

• Confirm whether we process your personal information;

• Provide access to certain information;

• Correct inaccurate information;

• Delete information;

• Provide a portable copy of information you supplied;

• Stop promotional communications;

• Withdraw consent where processing depends on consent;

• Review a venue or performer profile connected to you;

• Remove an unauthorized photograph or submission; or

• Explain or appeal a decision concerning a privacy request.

Depending on your place of residence and applicable law, you may also have the right to:

• Opt out of the sale or sharing of personal information;

• Opt out of targeted advertising;

• Limit certain uses of sensitive personal information;

• Object to or restrict certain processing;

• Appeal the denial of a privacy request; and

• Submit a complaint to a privacy regulator.

We will not discriminate against you for exercising an applicable privacy right.

Submit requests through /manage-your-data or email hello@outlocal.com. We may ask for information reasonably necessary to verify your identity and authority.

An authorized agent may submit a request where permitted by law, but we may require proof of authorization and direct verification with the individual.

13. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

These safeguards may include:

• Access restrictions;

• Authentication controls;

• Encrypted transmission;

• Secure hosting providers;

• Logging and monitoring;

• Software updates;

• File-access controls; and

• Limiting employee or contractor access to those with a legitimate need.

No electronic system is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, lost, or destroyed without authorization.

You are responsible for protecting your password and device and for notifying us if you suspect unauthorized access.

14. Children’s Privacy

The Service is not directed to children under 13, and children under 13 may not create an account or submit personal information to OUT Local.

We do not knowingly collect personal information from a child under 13. If we learn that we collected such information without legally sufficient parental consent, we will take reasonable steps to delete it.

A parent or guardian who believes a child under 13 provided information may contact us at hello@outlocal.com.

COPPA applies to services directed to children under 13 and to general-audience services with actual knowledge that they collect personal information from a child under 13.

Users between 13 and 18 should use the Service only with the permission and supervision required by our Terms of Use and applicable law.

15. Third-Party Websites, Ticketing, and Services

The Service may contain links to venues, performers, social-media pages, maps, ticketing platforms, and other third-party services.

Their privacy policies—not this Privacy Policy—govern information they collect directly from you.

OUT Local is not responsible for a third party’s privacy, security, payment, refund, or data-handling practices. Review the third party’s policies before submitting personal or payment information.

Unless expressly stated otherwise, OUT Local does not receive your full payment-card number when you purchase tickets through an external ticketing provider.

16. International Users

OUT Local is operated from the United States.

If you use the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States or another country where our providers operate.

Privacy laws in those locations may differ from those where you live. Where required, we will use legally recognized safeguards for international data transfers.

Before actively marketing or launching in the European Union, United Kingdom, or other international regions, this section should be expanded to identify the applicable legal bases for processing and international-transfer mechanisms.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Service features;

• Data practices;

• Vendors;

• Technology;

• Legal requirements; or

• Business operations.

When updated, we will revise the “Last updated” date.

For a material change, we may provide additional notice through the Service, by email, or through another appropriate method. Where required, we will obtain consent before applying a materially different practice to previously collected information.

18. Contact Us

Questions, privacy requests, corrections, complaints, or concerns may be sent to:

OUT Local™
Operated by: Austin Randall
Email: hello@outlocal.com
Website: outlocal.app
Mailing address: 1081 Cambridge Square Suite F Alpharetta, GA 30009